- Refund Eligibility: Refunds are only applicable for tickets purchased directly through our official channels.
Tickets purchased through third-party vendors are subject to the refund policy of the respective vendor.
- Refund Requests: Refund requests must be submitted in writing via email to firstname.lastname@example.org. Requests must include the order number, purchaser's name, and a detailed explanation of the reason for the refund.
- Cancellation of the Event: In the event of a cancellation or rescheduling of the entire event, ticket holders will be entitled to a full refund.If the event is postponed, tickets will be valid for the rescheduled date, and refund requests will be honored if the ticket holder is unable to attend the new date.
- No-Show Policy: No refunds will be issued for no-shows or if the ticket holder misses a portion of the event.
- Processing Time: Refunds will be processed within 7 days from the date when the refund request is approved.
- Contact Information: If you have any questions or concerns regarding our refund policy, please contact our customer service at email@example.com.
- Policy Updates: This refund policy is subject to change, and any updates will be communicated through our official channels. Please check our website or contact customer service for the latest information. By purchasing tickets to our event, you acknowledge that you have read, understood, and agreed to our refund policy.